Technology on Generations and Communities: PEW Research Reports

The Pew Research Center is a "fact tank" that collects information on American attitudes and trends.  PEW Internet focuses on the effects of information technology and the internet in shaping society and behaviors in America.

The following reports explain the use of technology by different generations of Americans and a variety of community and civic organizations:

Generations and Their Gadgets (PEW Research Center)
by Kathryn Zickuhr, Feb. 3, 2011

The difference in technology use among generations is directed primarily in the degree to which various functions are used.  While more Americans own and use the same tools, the Milennials both own more devices and take advantages of the capabilities than older generations.  For example, cell phone use is widespread, but while basic functions like making calls and taking pictures is common for all users, younger users take advantage of advanced internet and messaging features.  The same trend occurs with most other gadgets as well.

It is obvious that older users will be less likely to use modern features of technology; however, this can have an impact on the involvement of older Americans in civic life and community organizations.  While the baby boomers are the fastest growing Facebook users, society still needs to be concerned about maintaining ties with the older boomers, the silent generation and beyond.  The tools for social engagement have changed, but not everyone is able to keep up.

Thus, this report presents challenges for those interested in community development among various generations and populations that lack the social networking and technological skills of the younger generations.


The Social Side of the Internet (PEW Research Center) 
Lee Rainie, Kristen Purcell, Aaron Smith, Jan. 18, 2011

According to the response by 27 different organizations, more Americans are involved in volunteer and community groups, and more internet users than non-internet users participate in these organizations.  The internet and the use of technology has allowed for greater involvement in civic, religious, and social activities.  Respondents reported that the internet has allowed them to connect with others, reach out into the community, become informed of important issues, impact society, raise funds for their organizations, and plan and implement activities.

For smaller organizations and groups, the internet has provided a tool for outreach and growth.  Social networks and tools like Twitter have allowed these groups to be more vocal about their missions and has provided opportunities for individuals to stay connected.

As someone who was dismayed by Robert Putman's description of more Americans "bowling alone," that is refraining from community involvement, I believed technology would increase this retreat from participation in society.  However, this report describes how technology may actually help to engage Americans in community life once again.